This edition was available with storage capacities of 2 tb, 3 tb, 4 tb, 6 tb and 8 tb. After calling the tech support, they were really helpful in solving my problem with. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Buy wd 4tb my book desktop external hard drive, usb 3.
I added the admin password and created an account called bill. The device was listed as working properly in device manager. If i powered down with the western digital external 3tb attached via usb3 cable the laptop would shut down out of windows 7 home premium wsp1 64bit but after the screen would go black the computer would continue to run. I have to hold the power off button for 510 seconds to get it turned off. I paid wd to send me another drive and it had all the same problems. Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. How to solve my wd hard drive not recognized in windows 10. Click the western digital end user license agreement link and read the agreement. Please click on the one you are in face of right now to find solutions for it. I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers. When i unlock the drive with my password, it still does not work.
I have a 3tb mybook essential it worked great for about 6 months was a backup for all my photos im a professional photographer. I moved all my music, photos and personal files onto this hard drive. Questionwill this drive allow manual selection of files for backup. Western digital my book problem question and answer dti. I was having the same problem with my book essential 3tb usb 3. Western digital my book live user manual pdf download. Wd 5tb my passport portable external hard drive, black wdbpkj0050bbk wesn. First safely remove the drive and then press the power button of just pull the usb cable and it will go off. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. Also, when plugged in at boot up, it stopsfreezes computer from completing. My book is equipped with wd backup software for windows and time machine compatibility for mac. When i plug the usb cable in, windows recognizes that the device. Wd my book essential not being recognized in windows 10 does not show up under computer.
Once system operational and plugged in, it appears in device manager. Why isnt my wd my book external hard drive being recognized. Mar 14, 2011 western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. First, use a flathead screwdriver to pry the mesh away from the cover do not try to lift the cover up, you will just break things. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. How i rescued my data from a 3tb wd my book external hard. View and download western digital my book user manual online. How to disassemble a western digital my book essential. This 30 day period starts on the date of your first telephone contact with wd technical support. We would like to show you a description here but the site wont allow us. From there, you will be able to update to the current available 02.
Is there a possible way that can help me to repair the. I bought a western digital my book essential edition 1tb external hard drive in july 09. Disassembling a western digital my book instructables. Device manager shows no issues and reports it as wd my book 1140 usb device. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Learn more with 77 questions and 170 answers for wd my book 4tb external usb 3. Plus, wd has introduced a series of easytouse apps to increase the my books.
Just activate password protection and set your own personalized password. Follow the steps on the screen to ensure that your device is. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Hello, i have a 4tb western digital mybook external hard drive. My cdrom drives quit working right before i got this. My book is a series of external hard drives produced by western digital. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. Jan 16, 2020 the wd my book is equipped with a usb 3.
I acknowledge that the information above will be kept until i am notified that this item is back in stock or for 120 days, whichever occurs first. The external hard drive with massive storage capacity. Ive asked to have the drive be replace and all i got was more links on troubleshooting. Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. Seagate expansion amazon special edition 4tb external 2. Western digital my book problem question and answer dti data. Put your digital life on the sleek, high capacity my book essential external hard drive. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Wd my book 4tb keeps on disconnecting external drives. Also when i tried to turn off the mybook essential by pushing the power button, the hdd does not respond.
Buy products such as wd 1tb my passport portable external hard drive, black wdbyft0010bbkwesn at walmart and save. Shop for wd external hard drives in external hard drives. By clicking the notify me when available button below, i consent to the use of the information provided below by western digital, to notify me when this item is back in stock. How to fix wd my passport access denied in windows 1087. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in.
The 8 tb version of the western digital my book offers reliability, fast transfer speeds, and. I am very disappointed by the service and reliability of the drive. Wd mybook essential basic troubleshooting question. Wd my book essential wdbacw0010hbk hard drive 1 tb usb 3. Western digital 4 tb my passport portable hard drive with password protection and auto backup software black works with pc, xbox and ps4. This drive offers high capacity in a sleek desktop device. My book drive, with the wd backup, wd drive utilities. In addition, the world edition uses wd anywhere access to gain remote access to the. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Password protect it all set your own custom password to help keep your content private and safe. If your product is not listed above, please visit the product page. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. Follow effective solutions here to fix this issue and repair wd external. To get started, choose the western digital brand youd like help with.
Troubleshooting installing, partitioning, and formatting the drive how to answer id partition, and format a wd drive on windows 7, vista, xp, 2000 and mac os x 3865 reformat from mac gpt to windows xp ntfs 3645. I can access the admin account on my router but that is the limit of my knowledge. In addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. You can set it to run automatically to your schedule. Wd my book essential not being recognized in windows 10. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Wd 4tb elements portable external hard drive usb 3. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. The my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. You are likely to encounter the following problems when using your wd my book. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. Store files securely with this 4tb western digital my book hard drive.
How to modify a 2016 western digital my book to use any other drive. I have tried connecting the my book directly to my computers ethernet port it does the same thing. I had purchased a 1tb my book essential and attempted to use this on my system for just over a week. How to disassemble a western digital my book essential external hard drive. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. I eventually returned this device, along with three others i purchased for family members for the holidays, due to the problems from my device and not.
A line of external hard drives by western digital, styled after hardbound books. Nov 27, 2008 hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore. Wd 2tb my passport portable external hard drive, black wdbyvg0020bbkwesn. How to unlock a wd external drive without a password. Your product includes 30 days of free telephone support during the warranty period. Western digital external hard drive problem techspot forums. My book essential user manual about your wd drive 4 poweractivity led the poweractivity led shows the drives power state and activity as follows. Mar 06, 2020 wd smartware is another great tool for recuperating access to your hard drive. Power button use the power button to safely power down the drive and avoid data loss or damage to the drive.
How i rescued my data from a 3tb wd my book external hard drive. Western digital my book troubleshooting, repair, and service manuals. This was also the first that has given me any problems. Oct 22, 2017 hello malinda1, on the basis of information you have provided, i would request you to please contact wds technical support for live troubleshooting regarding the issue you are facing. The my book drive makes it possible using builtin, 256bit aes hardware encryption with wd security tools. May 25, 2012 how to disassemble a western digital my book essential external hard drive. Hello, i just got a 500gb my book essentials at first it was working great, but now i cant get to my files on the drive and the icon will not show on my computer. You can feel no hesitate to recover data from inaccessible wd hard drive with the best western digital disk recovery software. Sep 26, 2016 wd my book external drive not working posted in external hardware. Fix and repair wd my passport ultra not detectedshowing up. Available in various editions from essential, to premium to world edition. Its backwards compatible with the previous generations, like usb 2. My passport portable storage fits in the palm of your hand so you can bring essential content everywhere you go. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
Wd elements desktop and wd elements my book essential my book for mac my book studio and my book studio ii. Wd my book external drive not working external hardware. Tpower tm ac adapter wd western digital external hard drive hdd my book essential elite studio expander mac editions, pn s018bu1200150 da24b12 wa24c12u apd 12. Wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore. With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. Now the drive isnt showing up on any of my comps except in disk management as 2 seperate unallocated partitions see picture below. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. The power button only works when the wd smartware software is installed on your computer.
My laptop stopped recognizing wd passport with a letter drive in explorer. The dialog that appears depends on the installation option you selected at step 3. Wd smartware for windows supports the following operating. I have a 4tb mybook essential, and i unplugged it for two months while repairingreplacing a computer. Wd my book external drive not working posted in external hardware. The wd my book desktop drive can be used to store your photos, videos, music, files and more. Here, you will find more information on how to erase the drive and unlock it. Wd my passport 4 tb portable hard drive and auto backup software for pc, xbox one and playstation 4 black. Its suitable for use in your workspace and has a capacity of 4 tb. How to unlock a wd external drive without a password ccm. Dont worry if your western digitalwd external hard drive suddenly. To remove the cover of the my book, you will need a flathead screwdriver.
Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. If your device is currently running firmware version 02. This is the third backup drive i have installed and the first from wd. I also used razor blades, but they can be replaced or omitted if you would like to do it differently. Brithny updated on sep 12, 2019 to partition master howto articles. Fix and repair wd my passport ultra not detectedshowing. Feb 22, 2020 if you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. I will demonstrate how to disassemble a my book using a new 500gb my book. My book essential edition is a small, elegant, and easytouse usb external hard drive. Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3. Wd my book essential wdbacw0010hbk hard drive 1 tb. Fix wd external hard drive not recognizedworking with light on. Western digital my book shucking guide get cheaper.796 952 581 624 215 249 1581 1253 837 521 983 1355 1509 1308 947 568 922 1218 247 951 1172 1369 744 1104 701 499 712 501 1306 121 595 36 1098 1025 1566 23 1063 678 262 783 544 280 1333 444 440 788 540 682