Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3. Wd my book essential wdbacw0010hbk hard drive 1 tb. Jan 16, 2020 the wd my book is equipped with a usb 3. Hello, i just got a 500gb my book essentials at first it was working great, but now i cant get to my files on the drive and the icon will not show on my computer. How to modify a 2016 western digital my book to use any other drive. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. We would like to show you a description here but the site wont allow us.
My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Dont worry if your western digitalwd external hard drive suddenly. Western digital 4 tb my passport portable hard drive with password protection and auto backup software black works with pc, xbox and ps4. Put your digital life on the sleek, high capacity my book essential external hard drive. Just activate password protection and set your own personalized password. Questionwill this drive allow manual selection of files for backup. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the. Buy wd 4tb my book desktop external hard drive, usb 3. I paid wd to send me another drive and it had all the same problems. Wd smartware for windows supports the following operating. If your device is currently running firmware version 02. By clicking the notify me when available button below, i consent to the use of the information provided below by western digital, to notify me when this item is back in stock.
If your product is not listed above, please visit the product page. Wd quality inside and out my book external drives are the worlds best selling drives. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. My book drive, with the wd backup, wd drive utilities. This drive offers high capacity in a sleek desktop device. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. First, use a flathead screwdriver to pry the mesh away from the cover do not try to lift the cover up, you will just break things. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. I also used razor blades, but they can be replaced or omitted if you would like to do it differently. I have a 4tb mybook essential, and i unplugged it for two months while repairingreplacing a computer. Wd my book external drive not working external hardware. The 8 tb version of the western digital my book offers reliability, fast transfer speeds, and. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner.
Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. I bought this western digital 10tb drive on amazon and spent hours moving gbs of files to it. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. I eventually returned this device, along with three others i purchased for family members for the holidays, due to the problems from my device and not. To get started, choose the western digital brand youd like help with. Western digital my book problem question and answer dti data. This edition was available with storage capacities of 2 tb, 3 tb, 4 tb, 6 tb and 8 tb. Device manager shows no issues and reports it as wd my book 1140 usb device.
My laptop stopped recognizing wd passport with a letter drive in explorer. Available in various editions from essential, to premium to world edition. Wd my book essential not being recognized in windows 10. Sep 26, 2016 wd my book external drive not working posted in external hardware. Wd my book 4tb keeps on disconnecting external drives. Western digital my book live user manual pdf download.
Plus, wd has introduced a series of easytouse apps to increase the my books. Wd my book essential not being recognized in windows 10 does not show up under computer. I purchased a wd my book world edition 500 with 01. This 30 day period starts on the date of your first telephone contact with wd technical support. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. I have a 3tb mybook essential it worked great for about 6 months was a backup for all my photos im a professional photographer.
The power button only works when the wd smartware software is installed on your computer. Western digital my book problem question and answer dti. In addition, the world edition uses wd anywhere access to gain remote access to the. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu.
Fix and repair wd my passport ultra not detectedshowing up. I have to hold the power off button for 510 seconds to get it turned off. When i unlock the drive with my password, it still does not work. Click the western digital end user license agreement link and read the agreement.
How i rescued my data from a 3tb wd my book external hard drive. Feb 22, 2020 if you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in. Also, when plugged in at boot up, it stopsfreezes computer from completing. I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers.
A line of external hard drives by western digital, styled after hardbound books. From there, you will be able to update to the current available 02. When i plug the usb cable in, windows recognizes that the device. Power button use the power button to safely power down the drive and avoid data loss or damage to the drive. How to disassemble a western digital my book essential. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3.
Here, you will find more information on how to erase the drive and unlock it. How to unlock a wd external drive without a password ccm. I added the admin password and created an account called bill. If i powered down with the western digital external 3tb attached via usb3 cable the laptop would shut down out of windows 7 home premium wsp1 64bit but after the screen would go black the computer would continue to run. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. Western digital external hard drive problem techspot forums. Wd my book essential 3 tb controllerpcb issues connectivity. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. To remove the cover of the my book, you will need a flathead screwdriver. Your product includes 30 days of free telephone support during the warranty period. How to solve my wd hard drive not recognized in windows 10. I had purchased a 1tb my book essential and attempted to use this on my system for just over a week. View and download western digital my book user manual online. How to disassemble a western digital my book essential external hard drive.
Troubleshooting installing, partitioning, and formatting the drive how to answer id partition, and format a wd drive on windows 7, vista, xp, 2000 and mac os x 3865 reformat from mac gpt to windows xp ntfs 3645. Follow effective solutions here to fix this issue and repair wd external. This is the third backup drive i have installed and the first from wd. Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. Mar 14, 2011 western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. I have tried connecting the my book directly to my computers ethernet port it does the same thing. Western digital provides data storage solutions, including systems, hdd. Wd elements desktop and wd elements my book essential my book for mac my book studio and my book studio ii. With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. Once system operational and plugged in, it appears in device manager. Tpower tm ac adapter wd western digital external hard drive hdd my book essential elite studio expander mac editions, pn s018bu1200150 da24b12 wa24c12u apd 12. Fix and repair wd my passport ultra not detectedshowing.
Password protect it all set your own custom password to help keep your content private and safe. Wd 5tb my passport portable external hard drive, black wdbpkj0050bbk wesn. The my book drive makes it possible using builtin, 256bit aes hardware encryption with wd security tools. My book is a series of external hard drives produced by western digital. Disassembling a western digital my book instructables.
Also when i tried to turn off the mybook essential by pushing the power button, the hdd does not respond. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. Is there a possible way that can help me to repair the. Learn more with 77 questions and 170 answers for wd my book 4tb external usb 3. Follow the steps on the screen to ensure that your device is.
My book essential user manual about your wd drive 4 poweractivity led the poweractivity led shows the drives power state and activity as follows. Store files securely with this 4tb western digital my book hard drive. Mar 06, 2020 wd smartware is another great tool for recuperating access to your hard drive. Its backwards compatible with the previous generations, like usb 2. Shop for wd external hard drives in external hard drives. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. I acknowledge that the information above will be kept until i am notified that this item is back in stock or for 120 days, whichever occurs first. How to unlock a wd external drive without a password. You can feel no hesitate to recover data from inaccessible wd hard drive with the best western digital disk recovery software. First safely remove the drive and then press the power button of just pull the usb cable and it will go off.
Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. You are likely to encounter the following problems when using your wd my book. Seagate expansion amazon special edition 4tb external 2. May 25, 2012 how to disassemble a western digital my book essential external hard drive. Its suitable for use in your workspace and has a capacity of 4 tb.
Now the drive isnt showing up on any of my comps except in disk management as 2 seperate unallocated partitions see picture below. Buy products such as wd 1tb my passport portable external hard drive, black wdbyft0010bbkwesn at walmart and save. Hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore. Monitoring icon alerts the wd quick view icon flashes to indicate drive status.
The wd hard drive failed to show up on my pc and i couldnt access saved data either. Ive asked to have the drive be replace and all i got was more links on troubleshooting. Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. Wd mybook essential basic troubleshooting question. I had the same problem with a new 6tb seagate drive even though i already had a 4tb drive from the same company working well. The wd my book desktop drive can be used to store your photos, videos, music, files and more. Wd 2tb my passport portable external hard drive, black wdbyvg0020bbkwesn. The device was listed as working properly in device manager. How to fix wd my passport access denied in windows 1087.
I will demonstrate how to disassemble a my book using a new 500gb my book. You can set it to run automatically to your schedule. I was having the same problem with my book essential 3tb usb 3. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Page 20 user manual connecting and troubleshooting the connect no my book live found screen displays when the setup software can not find the device on your system. In addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. I bought a western digital my book essential edition 1tb external hard drive in july 09. After calling the tech support, they were really helpful in solving my problem with. Hello, i have a 4tb western digital mybook external hard drive. I can access the admin account on my router but that is the limit of my knowledge. Email support is free for the entire warranty period and our extensive knowledge base is. Wd my book essential wdbacw0010hbk hard drive 1 tb usb 3.
Brithny updated on sep 12, 2019 to partition master howto articles. My book essential edition is a small, elegant, and easytouse usb external hard drive. The external hard drive with massive storage capacity. Oct 22, 2017 hello malinda1, on the basis of information you have provided, i would request you to please contact wds technical support for live troubleshooting regarding the issue you are facing. Just plug it in and save your valuable data, music, photos, and movies. The dialog that appears depends on the installation option you selected at step 3. I moved all my music, photos and personal files onto this hard drive. Why isnt my wd my book external hard drive being recognized. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike.
Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. Nov 27, 2008 hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore. Please click on the one you are in face of right now to find solutions for it. Western digital my book troubleshooting, repair, and service manuals. Wd my passport 4 tb portable hard drive and auto backup software for pc, xbox one and playstation 4 black. Its equipped with password protection to keep your files safe and works with dropbox so you can save your files to the cloud. Wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. This was also the first that has given me any problems. My book is equipped with wd backup software for windows and time machine compatibility for mac.
Wd my book external drive not working posted in external hardware. The my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. My passport portable storage fits in the palm of your hand so you can bring essential content everywhere you go. I am very disappointed by the service and reliability of the drive.1130 615 542 842 276 638 89 1259 735 155 396 808 1293 812 1221 1154 99 472 102 403 1595 554 909 1438 619 319 1366 1007 295 965 490 133 543 93